Brad Sugars gives a description of first step of the 6 Steps, “Mastery,” and how to take a business from chaos to control. Mastery is all about getting the basics and fundamentals of your business solid and correct, so that any business owner can build their business on a solid foundation. He also discusses the four areas of Mastery – “Destination Mastery,” “Money Mastery,” “Time Mastery” and “Delivery Mastery” – and how to create a solid foundation in order to build a successful business.